Return & Refund Policy
Last updated: March 9, 2026
Policy Sections
Key Points
- Pre-order system
- International sourcing
- Strict no return policy
- 24-hour window for issues
At eyarafashion.xyz, we value our customers and strive to provide a smooth and hassle-free shopping experience. However, since we operate on a pre-order system and source products directly from international suppliers, we have a strict No Return & No Refund Policy under normal circumstances.
1. Order Cancellation & Refunds
No Cancellations After Confirmation
Once your order is confirmed, it cannot be canceled for any reason.
Non-refundable Advance Payment
If you choose to cancel after confirmation, the advance payment will not be refunded.
2. Delivery Timeline & Delays
Since our products are imported from outside the country, delivery may sometimes take longer than the estimated timeframe due to:
Customs Clearance
Delays due to customs clearance processes.
Holidays
National and public holidays affecting delivery.
Unforeseen Circumstances
Events like COVID-19 restrictions, natural disasters, etc.
Delivery Buffer Period
We recommend allowing an additional one-week buffer period beyond the estimated delivery time when placing an order.
3. Order Modifications
Customers can modify product details (e.g., color, size) only until the order deadline for that shipment.
After the final order submission date, no changes can be made.
Check Order Deadline
4. No Return Policy
Important: Strict No Return Policy
As we do not have a return policy, customers must thoroughly verify product details before confirming their order.
Before Ordering
- Check product dimensions
- Verify color preferences
- Confirm size requirements
- Review product descriptions
Special Requirements
If you have specific requirements (e.g., color, size), please mention them while placing the order.
5. Exceptional Cases
If the product you receive is completely different from what you ordered or has a major defect, please contact us within 24 hours of receiving the product with clear photos/videos as proof.
Provide Evidence
Take clear photos/videos showing the issue with the product.
24-Hour Window
Contact us within 24 hours of receiving the product.
Assessment & Resolution
We will assess the issue and, if applicable, provide a possible resolution (such as replacement or partial refund).
Need Help?
If you have any questions about our Return & Refund Policy, feel free to contact our support team.
Contact Support
Our customer support team is here to help you with any questions or concerns.
Thank you for shopping with Zuberee.com! đź’–
By placing an order with Zuberee.com, you agree to the above policies.